Service Reviews For Sport Clips Haircuts of Kingwood

Worst costumer service ever! So we are regular clients and for months have seen and made appointments for a stylist well she was not working today and we signed up to see Julissa 49 minute wait, we walked in took a seat and waited only to be rejected!! Julissa stated that she could not cut my sons hair because he is not her client and his stylist was not in. Even though i had signed up to see her. I questioned her is this a new policy? I made an appt to see you and you are rejecting us? She said yes it’s a policy and she did not feel comfortable cutting my sons hair. Since when did Sports Clip decide who and whom not who not to cut clients hair. She simply walked away and returned to her chair. Disrespectful and poor costumer service.

Used to be a good place to get a cut. I've been going here for 5 plus years. Today, I did online checkin, as I've always done since it's been available. Showed up 5 minutes before they indicated to be there, as I've always done, and they bumped me for an additional 38 minutes. Talked to mgr Dani, she blamed computer. Never had this issue prior to today, IMHO, since Halie left, service has been going downhill.

So do you close at 8pm or 7:48pm when I got there Monday 7-16 and the open sign was off? On to Great Clips.